:root {
  --btn-height: calc(0.625rem * 2 + 0.8125rem + 2px);
  --btn-gap: 0.75rem;
  --ease-out: cubic-bezier(0.22, 1, 0.36, 1);
  --ease-in-out: cubic-bezier(0.65, 0, 0.35, 1);
  --duration-fast: 0.35s;
  --duration-normal: 0.5s;
  --duration-slow: 0.65s;
}
*,
*::before,
*::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background-color: #1a1a1a;
  font-family: system-ui, sans-serif;
  color: #b0b0b0;
}

.container {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 1.5rem;
  width: 100%;
  max-width: 320px;
  padding: 2rem;
  transition: max-width var(--duration-normal) var(--ease-out);
}

.title {
  width: 100%;
  height: clamp(150px, 30vw, 210px);
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
  flex-shrink: 0;
}

#stage {
  display: flex;
  align-items: center;
  justify-content: center;
}

.text {
  font-family: system-ui, sans-serif;
  font-size: clamp(40px, 10vw, 72px);
  font-weight: 400;
  color: #b0b0b0;
  letter-spacing: -0.02em;
  line-height: 1;
  display: flex;
}

.ghost-layer {
  opacity: 0.14;
  user-select: none;
  pointer-events: none;
}

.char {
  display: inline-block;
  white-space: pre;
  will-change: transform, opacity;
  transform: translateY(0);
}

.box-wrap {
  position: relative;
  width: 100%;
  transition: height var(--duration-normal) var(--ease-out);
}

.box {
  display: flex;
  flex-direction: column;
  width: 100%;
  background-color: #2a2a2a;
  border: 1px solid #333;
  border-radius: 12px;
  padding: 1.25rem;
  transition:
    border-radius var(--duration-normal) var(--ease-out),
    border-color var(--duration-normal) var(--ease-out);
}

.box > button:not(:first-child) {
  margin-top: 0.75rem;
}

.box button {
  width: 100%;
  height: var(--btn-height);
  padding: 0 1rem;
  background-color: #3a3a3a;
  border: 1px solid #444;
  border-radius: 8px;
  color: #aaa;
  font-size: 0.8125rem;
  line-height: 1;
  font-family: inherit;
  cursor: pointer;
  outline: none;
  transition:
    background-color var(--duration-fast) var(--ease-out),
    border-color var(--duration-fast) var(--ease-out),
    color var(--duration-fast) var(--ease-out);
}

.box button:hover {
  background-color: #404040;
}

.box button:active {
  background-color: #353535;
}

.queue-menu {
  max-height: 0;
  overflow: hidden;
  opacity: 0;
  padding: 0;
  margin: 0;
  border-top: 1px solid transparent;
  transition:
    max-height var(--duration-normal) var(--ease-out),
    padding var(--duration-normal) var(--ease-out),
    margin var(--duration-normal) var(--ease-out),
    opacity var(--duration-normal) var(--ease-out),
    border-color var(--duration-normal) var(--ease-out);
}

.box-wrap.is-queue-open .queue-menu {
  max-height: 3rem;
  opacity: 1;
  margin-top: 0.75rem;
  padding-top: 0.75rem;
  border-top-color: #333;
}

.queue-menu p {
  font-size: 0.8125rem;
  color: #888;
  text-align: center;
}

.contact-menu {
  max-height: 0;
  overflow: hidden;
  opacity: 0;
  padding: 0;
  margin: 0;
  transition:
    max-height var(--duration-normal) var(--ease-out),
    padding var(--duration-normal) var(--ease-out),
    margin var(--duration-normal) var(--ease-out),
    opacity var(--duration-normal) var(--ease-out),
    border-color var(--duration-normal) var(--ease-out);
}

.contact-menu--top {
  order: -1;
  border-bottom: none;
}

.box-wrap.is-contact-open .contact-menu--top {
  max-height: 3rem;
  opacity: 1;
  margin-bottom: 0.75rem;
  padding-bottom: 0.75rem;
  border-bottom: 1px solid #333;
}

.contact-menu--bottom {
  border-top: none;
}

.box-wrap.is-contact-open .contact-menu--bottom {
  max-height: 3rem;
  opacity: 1;
  margin-top: 0.75rem;
  padding-top: 0.75rem;
  border-top: 1px solid #333;
}

.box-wrap.is-inquiry-open.is-ticket-chat.is-contact-open .contact-menu--bottom {
  margin-top: auto;
}

.contact-menu__link {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  text-decoration: none;
  color: #888;
  font-size: 0.8125rem;
  transition: color var(--duration-fast) var(--ease-out);
}

.contact-menu__link:hover {
  color: #aaa;
}

.contact-menu__link--static {
  cursor: default;
}

.contact-menu__link--static:hover {
  color: #888;
}

.contact-menu__icon {
  width: 1rem;
  height: 1rem;
  fill: currentColor;
  flex-shrink: 0;
}

#queue-btn[aria-expanded="true"],
#inquiry-btn[aria-expanded="true"],
#contact-btn[aria-expanded="true"] {
  background-color: #404040;
  transition:
    background-color var(--duration-fast) var(--ease-out),
    border-color var(--duration-fast) var(--ease-out);
}

.inquiry-menu {
  position: absolute;
  top: 0;
  left: 100%;
  height: 100%;
  max-width: 0;
  overflow: hidden;
  padding: 0;
  border: none;
  background: transparent;
  border-radius: 0;
  pointer-events: none;
  visibility: hidden;
  opacity: 1;
  transition:
    max-width var(--duration-normal) var(--ease-out),
    padding var(--duration-normal) var(--ease-out),
    opacity var(--duration-normal) var(--ease-out),
    visibility 0s linear var(--duration-normal);
}

.box-wrap.is-inquiry-open.is-ticket-chat {
  display: flex;
  align-items: stretch;
  height: 20rem;
}

.box-wrap.is-inquiry-open.is-ticket-chat .box {
  flex: 1 1 50%;
  min-width: 0;
  height: 100%;
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.box-wrap.is-inquiry-open.is-ticket-chat .inquiry-menu {
  position: relative;
  left: auto;
  top: auto;
  flex: 1 1 50%;
  max-width: none;
  width: auto;
  height: 100%;
  min-height: 0;
  overflow: hidden;
  transition:
    max-width var(--duration-normal) var(--ease-out),
    padding var(--duration-normal) var(--ease-out),
    flex var(--duration-normal) var(--ease-out),
    opacity var(--duration-normal) var(--ease-out);
}

.container:has(.is-ticket-chat) {
  max-width: 420px;
  transition: max-width var(--duration-normal) var(--ease-out);
}

.box-wrap.is-inquiry-open .inquiry-menu {
  max-width: 180px;
  padding: 1.25rem;
  background-color: #2a2a2a;
  border: 1px solid #333;
  border-left: 1px solid #333;
  border-radius: 0 12px 12px 0;
  pointer-events: auto;
  visibility: visible;
  transition:
    max-width var(--duration-normal) var(--ease-out),
    padding var(--duration-normal) var(--ease-out),
    opacity var(--duration-normal) var(--ease-out),
    visibility 0s;
}

.box-wrap.is-inquiry-open .box {
  border-radius: 12px 0 0 12px;
  border-right: none;
}

.inquiry-menu__form {
  display: flex;
  flex-direction: column;
  width: 140px;
  min-width: 140px;
  height: 100%;
  flex: 1;
  min-height: 0;
  opacity: 0;
  transition: opacity var(--duration-normal) var(--ease-out);
}

.box-wrap.is-inquiry-open.is-ticket-chat .inquiry-menu__form {
  width: 100%;
  min-width: 0;
  height: 100%;
  min-height: 0;
}

.box-wrap.is-inquiry-open .inquiry-menu__form {
  opacity: 1;
  transition-delay: 0.18s;
}

.box-wrap:not(.is-inquiry-open) .inquiry-menu__form {
  transition-delay: 0s;
}

.inquiry-menu__steps[hidden],
.inquiry-menu__mode[hidden],
.inquiry-menu__existing[hidden],
.inquiry-menu__complete[hidden],
.inquiry-menu__denied[hidden],
#inquiry-form[hidden] {
  display: none !important;
}

.inquiry-menu__mode:not([hidden]),
.inquiry-menu__existing:not([hidden]) {
  display: flex;
  flex-direction: column;
  height: 100%;
  animation: panel-in var(--duration-fast) var(--ease-out) both;
}

#inquiry-steps:not([hidden]),
.inquiry-menu__complete:not([hidden]),
.inquiry-menu__denied:not([hidden]) {
  animation: panel-in var(--duration-fast) var(--ease-out) both;
}

@keyframes panel-in {
  from {
    opacity: 0;
    transform: translateX(10px);
  }

  to {
    opacity: 1;
    transform: translateX(0);
  }
}

.inquiry-menu__mode-btn,
#inquiry-existing-open {
  margin-top: var(--btn-gap);
  width: 100%;
  height: var(--btn-height);
  padding: 0 1rem;
  background-color: #3a3a3a;
  border: 1px solid #444;
  border-radius: 8px;
  color: #aaa;
  font-size: 0.8125rem;
  line-height: 1;
  font-family: inherit;
  cursor: pointer;
  outline: none;
  box-shadow: none;
  transition:
    background-color var(--duration-fast) var(--ease-out),
    border-color var(--duration-fast) var(--ease-out),
    opacity var(--duration-fast) var(--ease-out);
}

.inquiry-menu__mode-btn:hover,
#inquiry-existing-open:hover {
  background-color: #404040;
}

.inquiry-menu__mode-btn:disabled,
#inquiry-existing-open:disabled {
  opacity: 0.4;
  cursor: default;
}

.inquiry-menu__back {
  margin-top: 0.5rem;
  width: 100%;
  padding: 0.375rem 0.5rem;
  background: transparent;
  border: none;
  color: #666;
  font-size: 0.6875rem;
  font-family: inherit;
  cursor: pointer;
  outline: none;
  transition: color var(--duration-fast) var(--ease-out);
}

.inquiry-menu__back:hover {
  color: #888;
}

#inquiry-steps:not([hidden]) {
  display: flex;
  flex-direction: column;
  height: 100%;
  flex: 1;
  min-height: 0;
}

#inquiry-form:not([hidden]) {
  display: flex;
  flex-direction: column;
  height: 100%;
  flex: 1;
  min-height: 0;
}

.inquiry-menu__form.is-ticket-chat {
  width: 100%;
  min-width: 0;
}

.inquiry-menu__complete:not([hidden]) {
  display: flex;
  flex-direction: column;
  gap: 0.375rem;
  flex: 1 1 0;
  min-height: 0;
  height: 100%;
  text-align: center;
  overflow: hidden;
}

.inquiry-menu__complete-text {
  flex-shrink: 0;
  font-size: 0.6875rem;
  color: #888;
  line-height: 1.4;
  padding: 0 0.125rem;
}

.inquiry-menu__code {
  flex-shrink: 0;
  font-size: 0.75rem;
  letter-spacing: 0.1em;
  color: #777;
  font-family: ui-monospace, monospace;
}

.ticket-chat {
  display: flex;
  flex-direction: column;
  flex: 1 1 0;
  min-height: 0;
  margin-top: 0.125rem;
  border-top: 1px solid #333;
  padding-top: 0.5rem;
  text-align: left;
  overflow: hidden;
}

.ticket-chat__messages {
  flex: 1 1 0;
  height: 0;
  min-height: 0;
  overflow-y: auto;
  overflow-x: hidden;
  display: flex;
  flex-direction: column;
  gap: 0.375rem;
  padding-right: 0.125rem;
  margin-bottom: 0.375rem;
  scrollbar-gutter: stable;
  scrollbar-width: thin;
  scrollbar-color: #444 transparent;
}

.ticket-chat__messages::-webkit-scrollbar {
  width: 4px;
}

.ticket-chat__messages::-webkit-scrollbar-thumb {
  background: #444;
  border-radius: 4px;
}

.ticket-chat__msg {
  font-size: 0.6875rem;
  line-height: 1.35;
  padding: 0.375rem 0.5rem;
  border-radius: 6px;
  max-width: 88%;
  word-break: break-word;
  animation: msg-in var(--duration-fast) var(--ease-out) both;
}

@keyframes msg-in {
  from {
    opacity: 0;
    transform: translateY(6px);
  }

  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.ticket-chat__msg--staff {
  align-self: flex-start;
  background-color: #1a1a1a;
  color: #bbb;
}

.ticket-chat__msg--user {
  align-self: flex-end;
  background-color: #3a3a3a;
  color: #aaa;
  margin-right: 0.125rem;
}

.ticket-chat__form {
  display: flex;
  flex-shrink: 0;
  gap: 0.375rem;
  align-items: stretch;
}

.ticket-chat__input {
  flex: 1;
  min-width: 0;
  padding: 0.375rem 0.5rem;
  background-color: #1a1a1a;
  border: 1px solid #444;
  border-radius: 6px;
  color: #aaa;
  font-size: 0.6875rem;
  font-family: inherit;
  outline: none;
  transition: border-color var(--duration-fast) var(--ease-out);
}

.ticket-chat__input:focus {
  border-color: #555;
}

.ticket-chat__send {
  flex-shrink: 0;
  width: auto;
  min-width: 3.25rem;
  margin-top: 0;
  padding: 0.375rem 0.625rem;
  background-color: #3a3a3a;
  border: 1px solid #444;
  border-radius: 6px;
  color: #aaa;
  font-size: 0.6875rem;
  font-family: inherit;
  cursor: pointer;
  outline: none;
  box-shadow: none;
  height: auto;
  transition:
    background-color var(--duration-fast) var(--ease-out),
    border-color var(--duration-fast) var(--ease-out),
    opacity var(--duration-fast) var(--ease-out);
}

.ticket-chat__send:hover {
  background-color: #404040;
}

.ticket-chat__send:disabled,
.ticket-chat__input:disabled {
  opacity: 0.4;
  cursor: default;
}

.inquiry-menu__denied:not([hidden]) {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100%;
  text-align: center;
}

.inquiry-menu__denied:not([hidden])::before,
.inquiry-menu__denied:not([hidden])::after {
  content: '';
  position: absolute;
  top: 50%;
  left: 6%;
  width: 88%;
  height: 1px;
  background-color: #c44;
  pointer-events: none;
  transform-origin: center;
  animation-duration: var(--duration-normal);
  animation-timing-function: var(--ease-out);
  animation-fill-mode: forwards;
}

.inquiry-menu__denied:not([hidden])::before {
  animation-name: deny-cross-a;
}

.inquiry-menu__denied:not([hidden])::after {
  animation-name: deny-cross-b;
}

@keyframes deny-cross-a {
  from {
    transform: rotate(24deg) scaleX(0);
  }

  to {
    transform: rotate(24deg) scaleX(1);
  }
}

@keyframes deny-cross-b {
  from {
    transform: rotate(-24deg) scaleX(0);
  }

  to {
    transform: rotate(-24deg) scaleX(1);
  }
}

.inquiry-menu__denied-text {
  position: relative;
  z-index: 1;
  font-size: 0.6875rem;
  color: #888;
  line-height: 1.4;
  padding: 0 0.5rem;
  animation: msg-in var(--duration-normal) var(--ease-out) both;
  animation-delay: 0.12s;
}

.box-wrap.is-inquiry-denied .inquiry-menu {
  opacity: 0.72;
  transition: opacity var(--duration-normal) var(--ease-out);
}

.inquiry-menu__question {
  display: flex;
  align-items: center;
  justify-content: center;
  height: var(--btn-height);
  font-size: 0.75rem;
  color: #888;
  line-height: 1.3;
  text-align: center;
}

.inquiry-menu__field {
  margin-top: var(--btn-gap);
  height: var(--btn-height);
  display: flex;
  align-items: center;
}

.inquiry-menu__input-wrap {
  display: flex;
  align-items: center;
  width: 100%;
  height: var(--btn-height);
  background-color: #1a1a1a;
  border: 1px solid #444;
  border-radius: 8px;
  transition: border-color var(--duration-fast) var(--ease-out);
}

.inquiry-menu__input-wrap:focus-within {
  border-color: #555;
}

.inquiry-menu__prefix {
  padding-left: 0.5rem;
  color: #777;
  font-size: 0.8125rem;
  line-height: 1;
  flex-shrink: 0;
}

.inquiry-menu__input-wrap .inquiry-menu__input {
  flex: 1;
  min-width: 0;
  border: none;
  background: transparent;
  padding-left: 0.125rem;
}

.inquiry-menu__input-wrap:not(.has-prefix) .inquiry-menu__input {
  padding-left: 0.5rem;
}

.inquiry-menu__input {
  width: 100%;
  height: var(--btn-height);
  padding: 0 0.5rem;
  background-color: #1a1a1a;
  border: 1px solid #444;
  border-radius: 8px;
  color: #aaa;
  font-size: 0.8125rem;
  line-height: 1;
  font-family: inherit;
  resize: none;
  outline: none;
  box-shadow: none;
}

.inquiry-menu__input:focus {
  border-color: #555;
}

.inquiry-menu__input-wrap .inquiry-menu__input:focus {
  border-color: transparent;
}

.inquiry-menu__textarea {
  padding: 0.375rem 0.5rem;
  height: var(--btn-height);
}

#inquiry-next {
  margin-top: var(--btn-gap);
  width: 100%;
  height: var(--btn-height);
  padding: 0 1rem;
  background-color: #3a3a3a;
  border: 1px solid #444;
  border-radius: 8px;
  color: #aaa;
  font-size: 0.8125rem;
  line-height: 1;
  font-family: inherit;
  cursor: pointer;
  outline: none;
  box-shadow: none;
  transition:
    background-color var(--duration-fast) var(--ease-out),
    border-color var(--duration-fast) var(--ease-out),
    opacity var(--duration-fast) var(--ease-out);
}

#inquiry-next:hover {
  background-color: #404040;
}

#inquiry-next:disabled {
  opacity: 0.4;
  cursor: default;
}

.inquiry-menu__error {
  margin-top: 0.5rem;
  font-size: 0.625rem;
  color: #c66;
  line-height: 1.3;
  text-align: center;
}

.inquiry-menu__error[hidden] {
  display: none !important;
}

.confetti-canvas {
  position: fixed;
  inset: 0;
  width: 100%;
  height: 100%;
  pointer-events: none;
  z-index: 100;
}